CANCELLATION POLICY

CANCELING AN APPOINTMENT

 

Please contact Chic MedSpa via phone, text or email AT LEAST 24 hours prior to your scheduled

appointment date and time to avoid cancellation fees*.

 

*Cancellation is required 24 hours prior to appointment; failure to cancel within the required time will result in a fee of $25.00 being charged to the credit card on file. A No Show is considered failure to cancel or failure to show for a scheduled appointment, a fee of $25.00 will be applied to the credit card on file. Please note, if your card on file declines you will be asked to update your credit card and will be required to pay the fee before moving forward with a new appointment.

 

 

NO SHOWS AND LATE CANCELLATIONS (24 HOURS+)

 

Initially, clients who schedule an appointment and simply DO NOT show up or cancel within the allotted timeframe of 24 hours will be required to leave a deposit of  (10%) of their scheduled session total in order to reschedule their next appointment. Please note, if your card on file declines you will be asked to update your credit card and will be required to pay the fee before moving forward with a new appointment.

 

LATE POLICY

 

If you are more than 10 minutes late, your appointment will be canceled and you'll be charged a $25 late cancellation fee as a first-time client or your account will be deducted one session of any package benefit. If you do not have any packages on your profile, your credit card on file will be charged $25 fee. Please note, if your card on file declines you will be asked to update your credit card on file and will be required to pay the fee before moving forward with a new appointment.

 

 

DEPOSITS

 

The deposit is fully refunded to the client if the appointment is canceled within the 24 hours-notice timeframe.

 

PREPAID PACKAGE DEALS

 

Clients who have prepaid for package deals who are No Shows or have Late cancellations for their scheduled appointments will automatically be deducted the cancellation fee from the credit card on file if unable to charge on the card, it will be deducted from package balance and must pay the balance in order to continue treatment.

 

NEW CLIENTS

 

If a new client fails to cancel or reschedule their appointment date within the 24 hour timeframe they will forfeit ALL limited-time pricing offers, monthly special promotions, discounts or coupons.

We reserve the right to refuse appointments to any client who has demonstrated disregard of our cancellation policy. Please note, if your card on file declines you will be asked to update your credit card and will be required to pay the fee before moving forward with a new appointment.

PHONE: (305) 423-9458  |  FAX: (305) 504-6704

2125 Biscayne Blvd, Suite 349
Miami, FL 33137

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